Shipping and Delivery
Shipping and Delivery
At Auvocado, we aim to provide transparent and reliable shipping services. Below are the details of our shipping and delivery policies:
Shipping Options
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Economy: 7-9 weeks
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Standard: 2-3 weeks
Taxes and Tracking
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All prices include applicable taxes.
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Every shipment includes tracking information, shared via the Shopify platform. Please check your spam or junk folder for tracking updates if not received.
Shipping Costs and Weight Calculation
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Dimensional Weight Calculation: Shipping costs are determined by the greater of actual weight or dimensional weight, calculated as: (width × height × length ÷ 5000)
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Weight Rounding: Per carrier policies, weights are rounded up to the next whole kilogram.
Shipping Origins
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Items may ship from various locations, including Australia (AU), China (CN), Hong Kong (HK), Taiwan (TW), Singapore (SG), and Malaysia (MY).
Free Shipping
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Orders over AUD200 are eligible for free shipping (excluding large shipments). Final shipping costs will be calculated at checkout.
Important Terms
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Non-Refundable Postage Fees: Postage fees are non-refundable, including for parcels marked "Return to Sender" or those with incorrect addresses provided by the customer.
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Reshipping Charges: Any item requiring reshipment due to non-collection or an incorrect address will incur additional fees.
Thank you for choosing Auvocado! If you have any further questions, feel free to reach out to our customer support team.